Joe works in Airtable.
Joe reads your bases to answer, and writes every enquiry, booking and lead back as a record. He answers the customer and does the Airtable work in the same breath.
400 credits on us for 7 days to decide if he keeps the job.
One conversation. The Airtable work, done live.
Watch the left side: a customer writes in. Watch the right side: Airtable fills itself in as Joe answers. That is the whole product.
Can you do canapés for 80 on June 14?
We can, June 14 is free. Standing reception or seated?
Standing. Can you confirm it today?
Confirmed, deposit link sent. See you on the 14th, Sofia.
New record · EnquiriesNameSofia AlvarezChannelWhatsAppRequestCanapés, 80 guests, June 14StatusConfirmed, deposit takenConversationAttached in fullWritten by Joe, mid-conversationNot a sync. A colleague.
Integrations usually move data after the fact. Joe uses Airtable during the conversation, so the customer gets the answer and the record is already right.
Creates and updates records while the conversation is still open
Looks up availability, stock or client data before he answers
Logs every enquiry in the base your team already filters
Real conversations, real records.
“Do you have space for a Year 9 on Tuesdays?”
Joe checks the Tuesday capacity in the base, offers the free slot, and adds the student as a record with level, day and parent contact.
“The boiler in flat 4B is making a noise.”
Joe logs a maintenance record with the flat, the issue and the tenant, and tells the tenant when the contractor visit is.
“Can you do canapés for 80 on the 14th?”
Joe checks the events base for a clash, confirms availability, and creates the enquiry record with date, headcount and budget.
Three steps, no code.
Connect Airtable
One authorisation in the dashboard. No API keys to paste, no middleware to host, nothing to deploy.
Tell Joe when to use it
In plain language, like briefing a new hire: "log every enquiry", "only book in the afternoon diary". No flow charts.
Joe acts mid-conversation
From then on Joe reads and writes in Airtable while the customer is still talking, and the record is done before the goodbye.
Any channel in. Airtable updated.
Whichever way the customer arrives, the Airtable side is handled the same way, with the same rules.
See every channel →Are you open Sunday? I would like a Clio.
Yes, 9 to 6. A Clio is £78 for the day. Shall I book it?
Need a quote on 3 vans for two weeks in August.
Quote sent. 3 vans, 14 days, with the long term discount.
How much for a deep clean on a 3 bed?
£185, or £155 with a monthly visit. Saturday is free.
Running late, can I move my 3pm?
Moved to 4:30 and confirmed. See you then.
Do you cover Bordeaux for a monthly garden contract?
We do. A monthly contract starts at £89. Want the details?
Is the brunch menu on today?
It is, until 3. Want me to book you a table for two?
I need a refund of £240.
Refunds over £200 go to the team. Passing you over now.
I would like to reschedule my delivery.
Done, moved to Thursday morning. Anything else?
Do you take on agency partnerships?
We do. I can set up a call with the team this week.
Where do I buy this kit?
Link is in the description. Ships in 48 hours.
What is the price for the annual plan?
£1,490 with the yearly discount, from the price list.
Has order 4512 shipped?
Yes, this morning. Tracking sent to the customer.
Do you ship to Ireland?
We do, 2 to 3 days. Want the checkout link?
Channel to Airtable, ready to go
Airtable questions, answered.
Do I need to build a flow to connect Airtable?
No. You connect Airtable once and describe in plain language when Joe should use it. He decides in the conversation, the way a colleague would, so there is no canvas of nodes to maintain when things change.
What if Airtable is unavailable?
Joe still answers the customer. The action is retried, and if it cannot complete he escalates to your team with the full conversation attached, so nothing is silently lost.
Can I control what Joe is allowed to do in Airtable?
Yes. You set the rules: what he may read, what he may write, and what always goes to a person first. You can require approval before any action.
How long does setup take?
Connecting a tool takes a couple of minutes. Most businesses are live, answering and acting, in about twenty minutes total.
Joe's ready. Are you?
Connect Airtable this afternoon. The first record writes itself tonight.
400 credits on us for 7 days to decide if he keeps the job.