Microsoft Teams, answered from your own documents.
The same agent that answers customers answers your staff. Joe sits in the channels, quotes the handbook, and only interrupts a person when the answer is not written down.
200 credits on us for 7 days to decide if he keeps the job.
The internal questions that never reach a ticket.
Process, policy, "who owns this". Repetitive, documented, and expensive in attention.
Answers from your documents
SharePoint files, handbooks, process notes. Every answer shows the source so nobody has to trust him blindly.
Stays inside the thread
He replies where the question was asked, so the context stays attached to it.
Routes the rest
To the owner of that topic, with the question and everything he already checked.
What he does in a channel
Onboarding questions
The same five questions every new starter asks, answered on the spot.
Customer escalations
When a conversation needs a human, it lands in the right channel with a summary.
Always current
Update the document, the answer changes. No stale pinned message.
Only what you invite him to
Private channels stay private, and the access list is visible in settings.
End-of-day summary
What came in, what he handled, what is still waiting on a person.
Who approves a purchase over 2,000 euros?
Anything above €2,000 needs the finance lead plus the department head. Handbook v4, page 8. I can tag them here if you want.
Interruptions are the real cost
Every "quick question" costs someone twenty minutes of focus. Joe takes the ones with a documented answer.
Straightforward pricing
Pick the plan that fits the volume. Every plan includes the same brain — the difference is agents, credits and channels.
Starter
- 1 agent
- 1,000 credits
- 1 active channel
- 1 language
- 5 concurrent calls
- 1 knowledge base
- 1 GO storage
- 1 agent
- 3,000 credits
- Save 15% on additional credits
- Unlimited active channels
- 1 language
- Unlimited knowledge bases
- Unlimited operators
- Unlimited concurrent calls
- 3 GO storage
- Up to 3 agents
- 8,000 credits
- Save 25% on additional credits
- Unlimited active channels
- Unlimited languages
- Unlimited knowledge bases
- Unlimited operators
- Unlimited concurrent calls
- 7 GO storage
- Unified Inbox
- Up to 5 agents
- 30,000 credits
- Save 40% on additional credits
- Unlimited active channels
- Unlimited languages
- Unlimited knowledge bases
- Unlimited operators
- Unlimited concurrent calls
- 15 Go storage
- Unified Inbox
Custom
- Unlimited number of agents
- Large volume credits discount
- Custom integrations
- Unlimited languages
- Unified Inbox
- Unlimited operators
- Dedicated onboarding support
- Automation & workflow setup
- Custom storage limit
- Custom voice
200 credits on us for 7 days to decide if he keeps the job.
In every plan
Teams questions
What IT asks before Joe joins the workspace.
Which channels can he see?
Only the ones he is invited to, and the list is visible in settings.
Does he work in DMs?
Yes, if you allow it. Same answers, private thread.
Where do answers come from?
Your uploaded documents and connected tools, with the source shown under each answer.
Is it the same agent as Slack?
Yes, one agent, one set of answers, both workspaces.
Is our data used for training?
No. Your content stays yours, and it is not used to train models.
Do internal messages cost credits?
One credit per message, same as any other channel.
Still have questions? Contact us →
Joe's ready. Are you?
Someone is about to ask a question your handbook already answers.
200 credits on us for 7 days to decide if he keeps the job.