Email automation that turns your inbox into paying customers.
Meet Joe, your AI email agent, trained on your business and ready to reply to every message, 24/7. No backlog, no forgotten thread, no “apologies for the slow reply.”
Connect your mailbox in 10 minutes. Start in draft mode if you prefer.
A detailed enquiry with a floor plan attached. Joe reads the attachment, prices from your rate card and answers in the same hour.
Hi, plans attached for our kitchen. Looking for painted shaker units, 14 doors, plus an island. Could you give a rough figure and lead time?
Hi Helen, thank you for the plans. For 14 painted shaker doors plus a 1.8m island, you are in the £11,400 to £13,200 range in oak-faced ply, with a 7 week lead time from sign-off.
If it helps, our template survey slots are Tuesday 10:00 and Thursday 15:00 next week, and the survey comes off the final invoice.
That is in budget. Thursday 15:00 please.
Booked for Thursday 15:00 with Adam. Calendar invite sent, along with the finish samples list so you can shortlist before he arrives.
Thread closed by Joe · quote £11.4k–13.2k · survey booked
Joe opens the PDF, pulls the dimensions and unit count, and uses them in the quote.
A band, never a fixed number, unless you told Joe it may commit to one.
Survey in the diary, contact in the CRM, the plans filed against the job.
You see the thread as handled. Only the ones you flagged for approval wait for you.
Twenty-three overnight emails. Joe answers nineteen, escalates three and files one, so you open a real inbox instead of a backlog.
23 new messages: 9 enquiries, 6 supplier updates, 4 invoices, 3 complaints, 1 recruitment.
9 enquiries answered with prices and next steps. 4 already booked surveys.
6 supplier updates filed against the relevant jobs. 4 invoices forwarded to accounts with the PO number attached.
3 complaints drafted but held for approval, one mentions a legal threat and is flagged red.
4 items need you: 3 complaint drafts to approve, 1 recruitment reply to write.
19 of 23 handled overnight · average reply time 4 minutes
Joe classifies every message against your own categories, not a generic spam filter.
Anything Joe has an approved answer for is replied to immediately, in your voice.
Complaints, legal and anything on your list are drafted, never sent, until a person says yes.
Your morning is approvals, not typing.
Nobody loses a sale on purpose. They lose it in a backlog.
Enquiries arrive faster than anyone can answer them, so the good ones wait behind the newsletters. Joe answers everything within minutes and only brings you the threads that need a person.
The good enquiries wait behind the noise
By the time you reach the bottom of the inbox, the person at the bottom has already bought elsewhere.
Every reply is written from scratch
Same question, five different answers, depending on who typed it and how tired they were.
Quotes go out and nothing happens
A quote with no follow-up is a coin flip. Joe chases on the day you chose, in your voice.
Email threads land beside every other channel.
Your real addresses
Gmail, Outlook or your own domain. Joe answers from hello@, sales@ and support@ exactly as they are.
Joe answers, your team approves
Everything routine goes out immediately. The categories you flagged wait in drafts for a person.
Everything in the customer record
Thread, attachments, quote and booking filed against the same customer, next to their calls and DMs.
Take over any thread
Reply yourself and Joe steps back. Hand it back with one tap and it picks up with the full context.
Everything a good assistant would do with your inbox.
Attachments
Opens PDFs, plans, spreadsheets and photos, and answers what is actually in them.
Quotes and estimates
Prices from your rate card and sends the quote as your own document.
Booking
Offers real calendar slots and sends the invite in the same thread.
Triage and filing
Invoices to accounts, supplier updates to the job, newsletters nowhere.
Follow ups
Chases quiet quotes on your cadence, and stops the moment they reply.
Approval mode
Any category you choose is drafted and held until a person approves it.
Live on your mailbox in 30 mins.
Connect Gmail, Outlook or your own domain, tell Joe how you answer, and choose whether it sends or drafts for approval.
- Minute 0
Describe how you answer
Your prices, your lead times and the tone you use. Or point Joe at your last hundred replies.
- Minute 10
Connect the mailbox
Gmail, Outlook or IMAP on your own domain. Nothing is forwarded anywhere else.
- Minute 20
Plug in diary and CRM
So a reply can carry a real slot and every thread lands on the right record.
- Minute 30
Watch the first replies
Start in draft mode, approve a few, then hand over the categories you trust.
Connect Email to your tools.
Joe answers on Email and does the work in the tool where it belongs, while the conversation is still open.
All 26 Email combinations →Two ways to work with Joe
The same Joe either way. You only choose who builds him and who runs him.
Unused credits roll over on quarterly and yearly billing.
Self serve
You set it up, you run it. Live in 15 minutes, no code.
Starter
For a single location starting on one channel.
2,000 credits per monthabout 300 resolutions
Free for 7 daysNo code. No setup calls. No fuss.
Included
- 1 agent
- 1 active channel
- 1 language
- 5 concurrent calls
- 1 knowledge base
- 1 GB storage
Growth
For a business that gets messages on every channel at once.
6,000 credits per monthabout 1,000 resolutions
Free for 7 daysNo code. No setup calls. No fuss.
Everything in Starter, plus
- Unlimited active channels
- Unlimited operators, your whole team at no extra cost
- Unlimited concurrent calls
- Unlimited knowledge bases
- 15% off additional credits
- 3 GB storage
Business
For several locations, or customers who write in several languages.
16,000 credits per monthabout 2,600 resolutions
Free for 7 daysNo code. No setup calls. No fuss.
Everything in Growth, plus
- Up to 3 agents
- Unlimited languages
- Unified inbox
- 25% off additional credits
- 7 GB storage
How many credits do you need?
A resolution, one request handled start to finish, uses about 6 credits. Estimate your usage →
Run out mid-month? Joe does not stop. Additional credits are billed from €0.05, with your plan’s discount applied.
Done for you
For companies and networks that want a turnkey solution.
We build, we connect your tools, we operate. Everything is sized to your needs.
Let’s talk. Fifteen minutes to understand your volume, your channels and your tools. We tell you what it looks like.
Book a callEverything in Business, plus
Sized for you
- Unlimited agents
- Volume sized for your operation
- Custom storage
- Unlimited languages
- Unlimited operators
- Unified inbox
Custom work and support
- Dedicated onboarding support
- Dedicated contact
- Automations and workflows set up for you
- Custom integrations
- Custom voice
- Custom branding and domain
- Bring your own key
- SSO login
400 credits on us for 7 days to decide if he keeps the job. Compare all plans in detail →
What people ask about Email.
Does it reply from my own address?
Yes. Threads stay in your mailbox, in your domain, with your signature. Nothing gets rerouted through another address.
Can I keep everything in drafts?
Yes. Many teams start fully in draft mode, then release category by category as trust builds.
Will it answer things it should not?
It stops at the lines you draw. Complaints, legal, refunds and anything you flag are drafted and held.
Does it read attachments?
It does, including PDFs, images and spreadsheets, and it uses what is in them rather than asking the customer to retype it.
What about spam and newsletters?
They are classified and filed, never answered, so your reply volume reflects real enquiries.
Still have questions? Contact us →
An empty inbox by breakfast.
Connect your mailbox, watch the first replies, keep what works.
400 credits on us for 7 days to decide if he keeps the job.