Big-company support, without hiring anyone.
SMB automation with Joe means every call, WhatsApp, email and DM gets answered instantly, in your words, around the clock. The jobs get booked, the reminders go out, the records stay right, and you get your evenings back.
400 credits on us for 7 days to decide if he keeps the job.
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Three ways SMBs feel the benefits. Pick the one that fits.
Most enquiries arrive after close. Joe answers at 23:00 the way you would at 09:00, books the job on the spot, and only alerts you when a conversation genuinely needs a human.
22:12 · WhatsApp
My kitchen tap has been leaking all evening. Can someone come tomorrow?
Sorry about the tap, Karim. Tomorrow 08:30 is free, shall I book it in?
Yes please.
23:47 · Web chat
How much is an end of tenancy clean for a two bed?
€215, and Friday 09:00 is free. Shall I hold it for you?
06:05 · Phone
Are you open on Saturday? I need a quote before I leave for work.
We are, 09:00 to 17:00. I can text you the quote form right now.
The questions you answer ten times a day, Joe answers every time: prices, hours, bookings, reschedules. When something really needs you, one alert lands with the whole conversation attached.
Price and booking · WhatsApp
How much for a full service on a Clio?
€149 with parts included. Tuesday 10:00 is free, shall I book it?
Reschedule · Phone
I need to move my Friday appointment.
Moved to Monday 09:00, no charge. Confirmation on its way.
This one needs you · Email
The invoice I received does not match the quote.
I have passed this to the owner, Sofia. You will hear back within the hour.
Phone, WhatsApp, email, Instagram and web chat all land in the same inbox, answered in one voice. Five apps open at 10pm become one place you check when it suits you.
Phone
Do you have anything this week for a boiler service?
Wednesday 15:00 is free. Booked, and the confirmation is in your texts.
Is the oak table from your last post still available?
It is, and it can be delivered Saturday. Want me to reserve it?
Could you send a quote for a monthly office clean?
Sent. From €190 a month, the details are in your inbox.
Support is a department. You are one person.
Big companies staff a desk for this. In a small business the same work lands on whoever is nearest the phone, which is usually the person whose real job is being interrupted.
You are the support team
In most small businesses the person answering the phone is also the person doing the work. Every interruption costs the job in front of you, and every ignored ring costs the next one.
Customers write on five apps
WhatsApp, Instagram, email, SMS and the phone all demand an answer, and each one is another tab open at 10pm. Replying everywhere is a full-time job nobody hired for.
The best leads arrive after close
People contact businesses in the evening, after their own workday. Whoever answers first wins, and voicemail converts at roughly zero.
The whole conversation, not just the reply.
Joe does not hand you a transcript to deal with. He finishes the job the conversation started, and only brings you what you asked to see.
Answering and booking
Joe picks up on every channel, gives your real prices, checks your real diary, books the slot and sends the confirmation before the conversation ends.
Follow-ups and reminders
Quotes chased, reminders sent the day before, no-shows cut, and a reply to the reminder can move the booking.
The paperwork
The CRM row, the sheet update, the summary in your inbox: written while the conversation happens, so the record is right without you touching it.
You are. Joe just does the typing.
SMB automation only works if it sounds like you and stops where you say. That line is yours to draw, in plain language, and to move whenever you like.
Joe answers from your brief
You write the answers once, in plain language. Joe says what you wrote, in your tone, and never invents what you did not.
You decide what gets escalated
Pricing exceptions, complaints, anything sensitive: define what goes to you and Joe hands it over with the full conversation attached.
Start small, judge the results
Switch on one channel, watch Joe work in the inbox, then add the rest. The trial runs on your real conversations, not a demo script.
Read what changed for businesses like yours.
The Real Estate Business School stopped missing after-hours calls the day Joe took the phone: every call captured, half resolved with no human involved, five hours a week back. Same product, your size.
Read the case studies →What small businesses ask first.
Is this affordable for a small business?
Plans start at €59 a month, priced in credits rather than seats, so you pay for the conversations Joe actually handles. The 7-day trial needs no card.
Do I need a developer to set it up?
No. You describe your business in plain language, the way you would brief a new hire: what you sell, your prices, your hours, what to escalate. Most businesses are live in about twenty minutes.
What if Joe does not know an answer?
Joe never invents one. Anything outside what you wrote down is handed to you with the whole conversation attached, and his answer becomes part of the brief for next time.
Which channels does SMB automation cover?
Phone, WhatsApp, email, SMS, Instagram, Messenger, website chat and more, in over 20 languages, all landing in one inbox so nothing lives in five different apps.
Still have questions? Contact us →
Right now, a customer is waiting for an answer.
Hire Joe this afternoon. He picks up the next one.
400 credits on us for 7 days to decide if he keeps the job.