How do you know every location gives the same customer support as your best one?
With Joe they all do. Head office can set the answers for the whole network, or each location can set up its own, and the assistant holds the line either way.
200 credits on us for 7 days. Roll out when the first site works.
How do you hold the same standard of support across the whole network?
One site replies in two minutes, another takes three days. Customers who cannot get through locally call head office instead, and the group finds out about a service problem from a complaint rather than a report.
How to keep twelve locations answering the same way →Every channel, every location, one inbox per site
Local where it has to be, identical where it matters.
Every channel, at every site
Phone, WhatsApp, email and chat at each location, with one inbox per site and a network view above it.
Local numbers, local diaries
Each site keeps its own number and its own calendar. Joe books into the real one, not a central approximation.
One voice across the network
Head office sets policy and tone once. Sites inherit it, and override only what is genuinely local.
A new site goes live in 30 minutes
Describe what you want, connect your tools, deploy, then watch Joe handle the first conversations. Nobody flies out to train anyone.
Describe the network
Write the rulebook once: services, policies, escalation. It becomes the default every site inherits.
Connect each site
Attach the location’s number and diary, and override the handful of things that differ locally.
Deploy and watch
Joe handles the first conversations while you read them. Nobody flies out to train anyone.
Credits pool across the network
One plan for the group, with an assistant per location and credits pooled across the network, so a quiet site pays for a busy one.
Straightforward pricing
Pick the plan that fits the volume. Every plan includes the same brain — the difference is agents, credits and channels.
Starter
- 1 agent
- 1,000 credits
- 1 active channel
- 1 language
- 5 concurrent calls
- 1 knowledge base
- 1 GO storage
- 1 agent
- 3,000 credits
- Save 15% on additional credits
- Unlimited active channels
- 1 language
- Unlimited knowledge bases
- Unlimited operators
- Unlimited concurrent calls
- 3 GO storage
- Up to 3 agents
- 8,000 credits
- Save 25% on additional credits
- Unlimited active channels
- Unlimited languages
- Unlimited knowledge bases
- Unlimited operators
- Unlimited concurrent calls
- 7 GO storage
- Unified Inbox
- Up to 5 agents
- 30,000 credits
- Save 40% on additional credits
- Unlimited active channels
- Unlimited languages
- Unlimited knowledge bases
- Unlimited operators
- Unlimited concurrent calls
- 15 Go storage
- Unified Inbox
Custom
- Unlimited number of agents
- Large volume credits discount
- Custom integrations
- Unlimited languages
- Unified Inbox
- Unlimited operators
- Dedicated onboarding support
- Automation & workflow setup
- Custom storage limit
- Custom voice
200 credits on us for 7 days to decide if he keeps the job.
In every plan
What franchise groups ask first
Can head office control what every location says?
Yes, and it should control the right subset. Policy, tone, compliance language and escalation rules are set centrally and inherited by every site. Diaries, local numbers and genuinely local details stay with the location, because head office cannot know that Thursday afternoon is blocked for a delivery.
How long does it take to add the thirteenth site?
About half an hour, because it inherits the rulebook. Only the differences get configured. If your rollout cost is flat per site you will stall at about site five — inheritance is what stops that.
Do credits work per site or per group?
One plan for the group, with an assistant per location and credits pooled across the network, so a quiet site pays for a busy one.
Can each location see only its own conversations?
Yes. Each site gets its own inbox and its own team access. Head office gets the view across all of them.
What reporting do we get across locations?
The same questions counted the same way at every site — what is asked, and what escalated, broken down by location and by rule. Differences between sites become real signal instead of anecdote.
Where do we start?
One site, ideally your busiest. Run it for a fortnight and it will surface the twenty things nobody wrote down. Fixing those at one location is much easier than at twelve.
Still have questions? Contact us →
Start with one site. Judge it there.
If it works for your busiest location, the rest is copy and paste.
200 credits on us for 7 days to decide if he keeps the job.