Joe works in Jira.
Support conversations become tickets with the details already collected, and customers can ask where theirs stands. He answers the customer and does the Jira work in the same breath.
400 credits on us for 7 days to decide if he keeps the job.
One conversation. The Jira work, done live.
Watch the left side: a customer writes in. Watch the right side: Jira fills itself in as Joe answers. That is the whole product.
Exports have been failing since this morning.
Sorry! Which workspace, and what does the error say?
Acme workspace, "timeout" on CSV export.
Ticket SUP-1284 raised, high priority. I will update you here.
SUP-1284 · JiraSummaryCSV export failingReportersofia@acme.comDetailsBrowser, workspace, error attachedPriorityHighCommentsConversation trail addedWritten by Joe, mid-conversationNot a sync. A colleague.
Integrations usually move data after the fact. Joe uses Jira during the conversation, so the customer gets the answer and the record is already right.
Raises tickets with the details already collected
Checks ticket status when a customer asks for an update
Adds the conversation to the ticket as a comment trail
Real conversations, real records.
“Exports have been failing since this morning.”
Joe collects the workspace, browser and error message, raises the Jira ticket with all of it, and gives the customer the reference.
“Any news on the bug I reported Monday?”
Joe reads the ticket status in Jira and answers with where it actually is, instead of "someone will get back to you".
“New starter needs a laptop and accounts.”
Joe raises the onboarding ticket with the checklist your team expects, assigned to the right queue.
Three steps, no code.
Connect Jira
One authorisation in the dashboard. No API keys to paste, no middleware to host, nothing to deploy.
Tell Joe when to use it
In plain language, like briefing a new hire: "log every enquiry", "only book in the afternoon diary". No flow charts.
Joe acts mid-conversation
From then on Joe reads and writes in Jira while the customer is still talking, and the record is done before the goodbye.
Any channel in. Jira updated.
Whichever way the customer arrives, the Jira side is handled the same way, with the same rules.
See every channel →Are you open Sunday? I would like a Clio.
Yes, 9 to 6. A Clio is £78 for the day. Shall I book it?
Need a quote on 3 vans for two weeks in August.
Quote sent. 3 vans, 14 days, with the long term discount.
How much for a deep clean on a 3 bed?
£185, or £155 with a monthly visit. Saturday is free.
Running late, can I move my 3pm?
Moved to 4:30 and confirmed. See you then.
Do you cover Bordeaux for a monthly garden contract?
We do. A monthly contract starts at £89. Want the details?
Is the brunch menu on today?
It is, until 3. Want me to book you a table for two?
I need a refund of £240.
Refunds over £200 go to the team. Passing you over now.
I would like to reschedule my delivery.
Done, moved to Thursday morning. Anything else?
Do you take on agency partnerships?
We do. I can set up a call with the team this week.
Where do I buy this kit?
Link is in the description. Ships in 48 hours.
What is the price for the annual plan?
£1,490 with the yearly discount, from the price list.
Has order 4512 shipped?
Yes, this morning. Tracking sent to the customer.
Do you ship to Ireland?
We do, 2 to 3 days. Want the checkout link?
Channel to Jira, ready to go
Jira questions, answered.
Do I need to build a flow to connect Jira?
No. You connect Jira once and describe in plain language when Joe should use it. He decides in the conversation, the way a colleague would, so there is no canvas of nodes to maintain when things change.
What if Jira is unavailable?
Joe still answers the customer. The action is retried, and if it cannot complete he escalates to your team with the full conversation attached, so nothing is silently lost.
Can I control what Joe is allowed to do in Jira?
Yes. You set the rules: what he may read, what he may write, and what always goes to a person first. You can require approval before any action.
How long does setup take?
Connecting a tool takes a couple of minutes. Most businesses are live, answering and acting, in about twenty minutes total.
Joe's ready. Are you?
Connect Jira this afternoon. The first record writes itself tonight.
400 credits on us for 7 days to decide if he keeps the job.