Joe works in Shopify.
Order status, stock and returns answered from your real store data, within the rules you set. He answers the customer and does the Shopify work in the same breath.
400 credits on us for 7 days to decide if he keeps the job.
One conversation. The Shopify work, done live.
Watch the left side: a customer writes in. Watch the right side: Shopify fills itself in as Joe answers. That is the whole product.
Where is my order? It said 3 days.
It is in transit, arriving Thursday. Anything else?
I ordered the wrong shade too, can I swap it?
Exchange started, label sent to your email, Amara.
Order #4412 · ShopifyCustomerAmara RossiStatusIn transit, arriving ThuActionExchange initiatedLabelSent to customerNoteConversation linkedWritten by Joe, mid-conversationNot a sync. A colleague.
Integrations usually move data after the fact. Joe uses Shopify during the conversation, so the customer gets the answer and the record is already right.
Checks orders, stock and delivery status in your store
Answers where-is-my-order without a human
Handles refund and return requests within your rules
Real conversations, real records.
“Where is my order? It said 3 days.”
Joe looks the order up in Shopify, answers with the real carrier status, and nobody wrote a ticket for a tracking number.
“Is the oak shelf back in stock?”
Joe checks live inventory, answers honestly, and offers the restock alert if it is not.
“I ordered the wrong shade, can I swap it?”
Joe starts the exchange within your return rules and the customer gets the label before the chat ends.
Three steps, no code.
Connect Shopify
One authorisation in the dashboard. No API keys to paste, no middleware to host, nothing to deploy.
Tell Joe when to use it
In plain language, like briefing a new hire: "log every enquiry", "only book in the afternoon diary". No flow charts.
Joe acts mid-conversation
From then on Joe reads and writes in Shopify while the customer is still talking, and the record is done before the goodbye.
Any channel in. Shopify updated.
Whichever way the customer arrives, the Shopify side is handled the same way, with the same rules.
See every channel →Are you open Sunday? I would like a Clio.
Yes, 9 to 6. A Clio is £78 for the day. Shall I book it?
Need a quote on 3 vans for two weeks in August.
Quote sent. 3 vans, 14 days, with the long term discount.
How much for a deep clean on a 3 bed?
£185, or £155 with a monthly visit. Saturday is free.
Running late, can I move my 3pm?
Moved to 4:30 and confirmed. See you then.
Do you cover Bordeaux for a monthly garden contract?
We do. A monthly contract starts at £89. Want the details?
Is the brunch menu on today?
It is, until 3. Want me to book you a table for two?
I need a refund of £240.
Refunds over £200 go to the team. Passing you over now.
I would like to reschedule my delivery.
Done, moved to Thursday morning. Anything else?
Do you take on agency partnerships?
We do. I can set up a call with the team this week.
Where do I buy this kit?
Link is in the description. Ships in 48 hours.
What is the price for the annual plan?
£1,490 with the yearly discount, from the price list.
Has order 4512 shipped?
Yes, this morning. Tracking sent to the customer.
Do you ship to Ireland?
We do, 2 to 3 days. Want the checkout link?
Channel to Shopify, ready to go
Shopify questions, answered.
Do I need to build a flow to connect Shopify?
No. You connect Shopify once and describe in plain language when Joe should use it. He decides in the conversation, the way a colleague would, so there is no canvas of nodes to maintain when things change.
What if Shopify is unavailable?
Joe still answers the customer. The action is retried, and if it cannot complete he escalates to your team with the full conversation attached, so nothing is silently lost.
Can I control what Joe is allowed to do in Shopify?
Yes. You set the rules: what he may read, what he may write, and what always goes to a person first. You can require approval before any action.
How long does setup take?
Connecting a tool takes a couple of minutes. Most businesses are live, answering and acting, in about twenty minutes total.
Joe's ready. Are you?
Connect Shopify this afternoon. The first record writes itself tonight.
400 credits on us for 7 days to decide if he keeps the job.