Turn Website chat conversations into OneDrive actions.
Joe answers a website chat like a colleague who knows your business. Joe answers from the files you keep in OneDrive and files what customers send back where it belongs. No copy-paste, no flow builder, no morning backlog.
400 credits on us for 7 days to decide if he keeps the job.
One Website chat conversation. The OneDrive work, done live.
Watch the left side: a website chat comes in. Watch the right side: OneDrive fills itself in as Joe answers. That is the whole product.
Here are the photos for my claim.
Received and filed under your claim. Anything else to add?
That is everything.
Your handler has them now, reference 4412.
Filed · OneDrive/ClaimsFilesclaim-4412-01.jpg …FromEmail, S. AlvarezFolderClaims / OpenNotifiedHandler, with linkWritten by Joe, mid-conversationThree steps, every time.
A website chat arrives
A customer writes in on Website chat, at whatever hour they like. Joe reads the whole message, not a keyword.
Joe answers and acts
He replies in your words and your prices, and does the OneDrive work in the same breath, while the customer is still there.
OneDrive is already right
Answers from the documents you already keep there. Nothing waits for the morning, and nothing is retyped by hand.
Real conversations, real records.
Three businesses, three messages, and what OneDrive looks like afterwards.
“Here are the photos for my claim.”
Joe files them in the client's OneDrive folder, named and dated, and tells the handler they are ready.
“Can you send the enrolment pack?”
Joe shares the current pack from OneDrive, always the latest version.
“I need a copy of my lease.”
Joe finds the lease in the tenant folder and shares it securely, at any hour.
The record is done before the goodbye.
Answers from the documents you already keep there
Files attachments customers send during a conversation
Shares links to the documents people ask for
Everything Joe does on Website chat → The full OneDrive integration →
Website chat to OneDrive, answered.
Do I have to build a Website chat-to-OneDrive flow?
No. Connect Website chat and OneDrive once, then tell Joe in plain language what should happen. He decides in the conversation, so there is no flow chart to maintain when your prices or rules change.
Does every Website chat message end up in OneDrive?
Only the ones your rules say should. You decide what gets recorded, what gets escalated to a person, and what needs approval before Joe acts.
What else can Joe do from Website chat?
Everything he does anywhere: answer questions, book appointments, take payments, quote from your price list, and hand over to your team with the whole conversation attached. OneDrive is one of the places he can act, not the only one.
How long does this take to set up?
Connecting Website chat and OneDrive takes a few minutes each. Most businesses are live, answering and acting, in about twenty minutes.
Website chat to other tools
Joe's ready. Are you?
The next Website chat message could already be in OneDrive.
400 credits on us for 7 days to decide if he keeps the job.