Turn Website chat conversations into monday.com actions.
Joe answers a website chat like a colleague who knows your business. Enquiries that need action become items on the boards your team already works from, context attached. No copy-paste, no flow builder, no morning backlog.
400 credits on us for 7 days to decide if he keeps the job.
One Website chat conversation. The monday.com work, done live.
Watch the left side: a website chat comes in. Watch the right side: monday.com fills itself in as Joe answers. That is the whole product.
We would like a quote for a summer party, about 120 guests.
Lovely. Indoors or out, and roughly when?
Outdoors, mid-July, budget £4–6k.
Brief logged for the events team, proposal within 48 hours.
Item · Pipeline boardItemSummer party, 120 guestsClientKeller & CoBudget£4–6kOwnerAuto-assignedUpdateConversation attachedWritten by Joe, mid-conversationThree steps, every time.
A website chat arrives
A customer writes in on Website chat, at whatever hour they like. Joe reads the whole message, not a keyword.
Joe answers and acts
He replies in your words and your prices, and does the monday.com work in the same breath, while the customer is still there.
monday.com is already right
Creates items from conversations that need follow-up. Nothing waits for the morning, and nothing is retyped by hand.
Real conversations, real records.
Three businesses, three messages, and what monday.com looks like afterwards.
“When does our kitchen fit start?”
Joe reads the project item on the board and answers with the scheduled date, and logs the question against the item.
“We would like a quote for a summer party.”
Joe qualifies the brief and creates the item in the pipeline board with every column your team tracks filled in.
“Our office needs an extra visit this week.”
Joe adds the one-off job to the schedule board and confirms the day with the client.
The record is done before the goodbye.
Creates items from conversations that need follow-up
Fills the columns your board already tracks
Updates items when the customer confirms or changes plans
Everything Joe does on Website chat → The full monday.com integration →
Website chat to monday.com, answered.
Do I have to build a Website chat-to-monday.com flow?
No. Connect Website chat and monday.com once, then tell Joe in plain language what should happen. He decides in the conversation, so there is no flow chart to maintain when your prices or rules change.
Does every Website chat message end up in monday.com?
Only the ones your rules say should. You decide what gets recorded, what gets escalated to a person, and what needs approval before Joe acts.
What else can Joe do from Website chat?
Everything he does anywhere: answer questions, book appointments, take payments, quote from your price list, and hand over to your team with the whole conversation attached. monday.com is one of the places he can act, not the only one.
How long does this take to set up?
Connecting Website chat and monday.com takes a few minutes each. Most businesses are live, answering and acting, in about twenty minutes.
Website chat to other tools
Joe's ready. Are you?
The next Website chat message could already be in monday.com.
400 credits on us for 7 days to decide if he keeps the job.